1. Responsible for handling customer complaints, using quality tools such as 8D and 5WHY to drive relevant departments to quickly resolve customer issues; Coordinate internal improvement, material handling, effect tracking, and complete the improvement loop;
2. Communicate customer needs, promote smooth internal and external information flow, responsible for improving customer satisfaction, conducting periodic surveys and improvements;
3. Representing the client's opinions on changes, coordinating and implementing the proposed change requirements, tracking and executing the controlled implementation of customer changes within the company;
4. Responsible for monitoring the quality performance of products on the client side, analyzing and identifying potential product issues, and enhancing the competitiveness of the quality platform;
5. Actively and efficiently complete other tasks assigned by the leader.
1. College degree or above in mechanical and electronic engineering, with 2 years or more of quality management experience;
2. Proficient in office software such as Excel, Word, PPT, etc
3.Experience in customer quality management of electronic control systems and electronic fuel injection component assemblies is preferred;
4. Familiar with the five major tools in the automotive industry (APQP/PPAP/FMEA/SPC/MSA);
5. Familiar with IATF16949 quality management system and VDA6.3/VDA6.5;
6. Have good communication and expression skills, sense of responsibility, and teamwork ability.
1. Place purchase orders to suppliers according to monthly plans and temporary procurement order requirements;
2. Confirm key information such as delivery time;
3. Understand the specifications and models of the responsible materials, be familiar with the relevant standards of the responsible materials and the requirements of the purchase order, and control the delivery time;
4. Regularly evaluate supplier production capacity and abnormal situations, focus on following up on key materials, and promptly resolve incoming abnormalities to ensure on-time and quality delivery;
5. Closely coordinate with production plans and be responsible for responding to the delivery dates of purchased materials;
6. Stagnation analysis and inventory control, etc;
7.Strictly follow the company's prescribed procedures for procurement, and keep relevant information and documents well;
8.Regularly report the execution status of the procurement plan and any existing issues to the procurement supervisor;
9.Complete other related tasks assigned by superiors.
1. Educational background: College degree or above;
2. Work experience: Over 1 year of experience in planning orders and analyzing data tables;
3.Skills and techniques: Strong learning and logical analysis abilities, as well as planning and execution skills; Capable of actively completing tasks; Proficient in using ERP systems and office software for data analysis; Has good communication skills.
